Our 24/7 Technical Support team helps our customers by answering the call when they need us most. Here is an inside look at why proper care during detector installation is important:
Why: Proper care should be exercised during detector service to minimize system downtime and ensure detector reliability.
Case Study: In this instance, we will examine a recent service event in which Richardson Healthcare Tech Support assisted a customer. This customer called our Parts and Tech Support Hotline [(704) 739-3597] with a ring artifact in the image acquired using their Aquilion PrimeS CT scanner.