The heat exchanger on a Toshiba Aquilion CT plays a crucial role in the overall function of the scanner. Just like the radiator and engine in your car, the heat exchanger keeps the x-ray tube cool. If defective, then the system is unable to perform scans–the engine, so to speak, won’t run.
So how do you know if your heat exchanger is defective?
Our in-house Philips training and support engineer, Chris Rinehart, shares his expertise from 18 years in the field on how to ensure Philips Brilliance and Ingenuity systems are performing at their maximum potential.
“At all costs,” says Rinehart, “we want to avoid a misdiagnosis due to an imperfect image. One of the best ways to avoid issues and maintain the highest image quality is the Quick IQ Check.”
Sometimes CT troubleshooting is simple when you’re on location; you look at your logs and discover that something just isn’t correct and you fix it. But you are never on site 100% of the time, so what do you do?
Let’s say you are the dedicated imaging specialist, and you get a call from CT. The Toshiba Aquilion PRIME system is giving a message during boot-up showing that the System Disk RAID is “Degraded” on the Display Console (D-Con). The operator said they clicked “OK” on the message and the system is working normally. Now what do you do?
When Toshiba CT system software locks up, it can be frustrating. Many engineers believe the only way to recover from the lock-up is to shut the scanner down and reboot. Shutting down and rebooting the scanner is time consuming and in many cases is not needed to recover from the lock-up.