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International Medical Equipment & Service is now a part of the Richardson Healthcare family! LEARN MORE
With over seven decades of experience in the field, our engineers have seen and done it all—an invaluable resource a phone call away! While we are very proud of the quality we’re able to offer through our QA3 parts testing program, our 24/7 Technical Support helps our customers most by answering their call when they need us.
Our team can help you with the following modalities and more:
When you find yourself working through all hours of the night, we are available to you. We know how important it is to talk to someone who understands your needs. Our representatives help you find the correct solution to get your CT scanner back up and running quickly.
Our customer service representatives help with parts ID and compatibility. In addition, our engineering experts are available to help troubleshoot, walk you through complicated service processes or clarify compatibility issues. If a replacement part is needed, we can ship next-flight-out from one of our forward-stocking locations throughout the US and in Europe.
Don’t hesitate to call on us day or night, weekend or holiday.