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CT Service Tips

2020: Year in Review

Now more than ever! (Have you heard that before?)

We’ve all overused the phrase this year, no matter how appropriate it’s been. Hey, we’re guilty of it, too—because what else do you say when trying to recap 2020?

While it’s certainly been a year like no other, we need to acknowledge the things that remain the same: The healthcare workers we get to serve and support are true heroes – and we don’t care if that one is overused. Especially in imaging service, the expectations are still 100% uptime, which means 100% availability of engineers and service teams. This takes its toll on family and friends—all the while being called to be on site where safety protocols are the most rigorous.

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What is the proper system and tube startup protocol?

Why is the system/tube startup important?

The daily startup is important because the Canon/Toshiba* CT scanner is a Windows-based system. A routine daily restart allows the Windows software to complete any necessary file cleanup along with the closing and storage of log files recorded by the CT application software. This will help keep the system software performing to its best ability.

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How To: Diagnosing a Defective Heat Exchanger

The heat exchanger on a Toshiba Aquilion CT plays a crucial role in the overall function of the scanner. Just like the radiator and engine in your car, the heat exchanger keeps the x-ray tube cool. If defective, then the system is unable to perform scans–the engine, so to speak, won’t run.

So how do you know if your heat exchanger is defective?

Rebuilt Toshiba Aquilion CT Heat Exchangers exclusively from Richardson

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How To: Quick IQ Check

Today we’re discussing how to perform a “Quick Image Quality (IQ) Check” on a Philips system. The Quick IQ Check consists of one air calibration and an axial scan, allowing you to measure the main image quality parameter of a CT image.

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Troubleshooting: Going Beyond the Error Codes

Let’s say you are the dedicated imaging specialist, and you get a call from CT. The Toshiba Aquilion PRIME system is giving a message during boot-up showing that the System Disk RAID is “Degraded” on the Display Console (D-Con).  The operator said they clicked “OK” on the message and the system is working normally. Now what do you do?

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