Our 24/7 Technical Support team helps our customers most by answering the call when we’re needed. Through our new blog series, “Ask a CT Engineer,” we will be sharing questions from engineers in the field answered by our very own expert engineering team. Here is an inside look at a recent question about Prime Brush Blocks:
Question: I have been asked to perform slip ring maintenance on a Prime S (Generation 2) system. Do you know if the brush blocks are the as the PRIME (Generation 1)?
Answer: The brush tip and slip ring design is completely different between the PRIME and the Prime S. The Prime S uses brush base plates instead of blocks and the tips are ordered as a kit of 32 brushes. Both designs will need to be watched carefully and replaced when worn. Learn more about wear indicators here.
Brush Blocks by Platform:
Aquilion 4- thru 64-slice: BSX77-3487
Prime Gen 1: BSX77-5639
Prime Gen 2: BSX77-5634E-11 (pictured here)
Our engineering experts are available to help troubleshoot, walk you through complicated service processes or clarify compatibility issues. To learn more about the function of Aquilion Brush Blocks and how to know when to change them, check out our recent blog post. Have a question for our team? Send us an email or give us a call! 704-739-3597
*All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of the trademarks is solely for identification purposes, and does not imply any affiliation with or endorsement by the trademark holders.