When Toshiba CT system software locks up, it can be frustrating. Many engineers believe the only way to recover from the lock-up is to shut the scanner down and reboot. Shutting down and rebooting the scanner is time consuming and in many cases is not needed to recover from the lock-up.
The easiest and fastest way to recover is to use the Reset Menu. To access the Reset Menu, move the mouse cursor to the upper-left corner of the screen and leave it there. After about 5 seconds the Reset Menu will appear.
Hover over the Reset System menu item. After a few seconds the selection background turns black, and you will hear five short beeps.
The application software will shut down and restart. The approximate amount of time for this process is only 5 minutes. Using the Reset Menu is quick and easy. If the system software is still locked up, then perform a complete shutdown and power off.
We know this will help save you time in the field when servicing Toshiba CT. Let us know how it goes at firstname.lastname@example.org
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