IMES – Replacement Parts, Support, and Training

Richardson Healthcare understands that our customers operate in an industry where efficiency and cost-savings are intertwined with patient care.

As a division of Richardson Healthcare, International Medical Equipment and Service (IMES), provides reliable, cost-saving replacement parts worldwide for major brands of CT and MRI equipment to enable our customers to focus on patient care while lowering their overall cost of healthcare delivery. Knowing that our customers are often in a race against time, serving their own clients and patients, we set them up for success by delivering our components quickly and helping them significantly reduce downtimes.

Headquartered in Fort Mill, SC, IMES may be in the United States, but their true capability cannot be so easily pinned on a map. In more than 93 countries, IMES delivers imaging systems and parts with services ranging from de-installation to crating and shipping.
IMES provides complete support for replacement part needs with:


Richardson and IMES are global companies, but we maintain family company values, and we make sure that our clients receive fast, efficient and personable service and support every time. Our engineers and technicians are highly trained and intimately familiar with the stringent guidelines of the healthcare industry. Our goal is to provide peace of mind, great value and a hassle-free experience to healthcare institutions around the world.