Sometimes CT troubleshooting is simple when you’re on location; you look at your logs and discover that something just isn’t correct and you fix it. But you are never on site 100% of the time, so what do you do?
Let’s say you are the dedicated imaging specialist, and you get a call from CT. The Toshiba Aquilion PRIME system is giving a message during boot-up showing that the System Disk RAID is “Degraded” on the Display Console (D-Con). The operator said they clicked “OK” on the message and the system is working normally. Now what do you do?
When Toshiba CT system software locks up, it can be frustrating. Many engineers believe the only way to recover from the lock-up is to shut the scanner down and reboot. Shutting down and rebooting the scanner is time consuming and in many cases is not needed to recover from the lock-up.