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International Medical Equipment & Service is now a part of the Richardson Healthcare family! LEARN MORE
24/7 Technical Support is the most important thing we do. While we are very proud of the quality we’re able to offer through our QA3 parts testing program, we help our customers most by answering their call when they need us. With over 7 decades of experience in the field, our engineers have seen and done it all—an invaluable resource a phone call away!
Our team can help you with the following modalities and more:
When you find yourself working through all hours of the night, we are available to you. We know how important it is to talk to someone who understands your needs and can help you find the correct solution to get your system back up and running quickly.
Our customer service representatives are able to help with parts ID and compatibility as soon as calls are answered. When further assistance is needed, our engineering experts are available to help troubleshoot, walk you through complicated services procedures, or clarify compatibility issues.
Don’t hesitate to call on us day or night, weekend or holiday.